Community Coaching

“If organizations cannot effectively connect people and resources across regions, functions, and networks, they cannot grow. Because organizations need to retain knowledge and solve problems in order to evolve, they are investing in Web 2.0 technologies to link their employees and customers, who are often dispersed around the world.”

Deloitte Consulting

Overview Navigating the complex and confusing world of enterprise social media is a challenge. Developing a strategy that supports the Mission and Vision of the organization, while at the same time providing a pragmatic set of tactics and a roadmap for implementation can seem nearly impossible to achieve. Over the past seven years, introNetworks has worked with a wide variety of clients ranging from small or mid-sized to Fortune corporations to assist them in developing road maps to connect them to their constituents in innovative and compelling ways. We have helped design strategies to connect employees, members, attendees and special interest groups for connection, communication and collaboration outcomes. We have also contributed ideas and tactics to turn the Community into revenue generating platforms to offset internal costs. Our Community Coaching practice covers three vital areas of a complete social media strategy. These can be combined for a comprehensive approach or taken individually to suit your specific requirements.   Community Consulting Services For Fortune companies that are struggling with discovering a relevant social media strategy, we offer a comprehensive process that starts with an assessment and ends with delivery of findings and recommendations with a detailed road map to success. Implementation of the strategy can be done by you or our staff, whichever makes the most sense.   Community Smart Start The Smart Start program is our primary implementation service and covers the areas required to build, launch and grow an introNetwork Community. This approach includes in depth meetings with your team and makes sure that nothing is left to chance. Time is spent on the front end of the process to focus on strategy and objectives to be sure that every tactical decision ties back to the overall social media strategy. More details   Community Management Each community needs attention on a regular basis that can be as trivial as managing new users to as complex as moderating forums and thousands of groups and interactions. This management can be done by you or managed by our staff of trained community managers. The frequency and duration of the Community Management will be custom designed to meet your specific needs.   Community Tune Up At times, the strategy can change for a Community and you will need to do a moderate redesign or the Community has evolved from its original purpose. These are excellent examples of situations where you would want to have a Community Tune Up. This series of in depth sessions will have your Community back on track and realigned to your Social Media Strategy. Call 805.722.1040 to find out which program is best for you.