One of the most important people involved in the success of one of our networks is the Community Manager. We pay a lot of attention to them and work closely to make sure the platform helps them be successful.
In any profession it is great to have a support community to lean on and to learn from. Community Managers are very fortunate to have the Community Roundtable as a resource. They have recently relaunched their website and it’s even better than ever. You can sign up for their materials and learn a lot. We suggest to all of our clients that they take advantage of this vibrant community. The founders (@JimStorer and @RHappe) are fantastic and passionate about delivering tremendous value, which extends beyond the Community Managers and to the executives who make decisions about implementing social strategies. They are also agnostic about internal or external communities and there’s plenty to learn from commingling the people responsibile for the different types of networks.
They just published this great deck for Community Managers that we thought we’d share here. This gets into a lot of the real issues that come up after time and are only now really getting visibility now that many organizations have a few years of experience running communities.
We appreciate your comments and encourage you to let us know your thoughts about this fascinating topic.