Reports

To access system reports open the Manage accordion menu. Click Reports. The reports list is displayed. Click the report you want to display or export:

• System Usage Statistics
• Users
• Word Selection
• Logins by Date
• More Details
• Forums
• Marketplace
• Resources
• Groups

You can export all reports to a CSV file that you can open in Excel. Click the Excel icon at the top of the list display. A file browser opens. Enter the file name and click Save. Some reports include pie charts; the pie chart is not exportable. System Usage Statistics The System Usage Statistics report provides information on the number of accounts, logins, and messages for your system. This report includes all users in your community. The total number of accounts and completed profiles are displayed along with the completion percentage. A profile is considered completed when the Contact Information and Tags pages are fulfilled. A pie chart displays the completion percentage; hover the mouse over the chart to view the statistics. For logins, you can view the total number of logins in the last 24 hours and average number of logins per user. The average is calculated by dividing the total number of profiles by the total number of logins since the site creation. The average login time in minutes is included. For messages, you can see total number of messages sent and unread messages. Users The Users reports supply a variety of information about your users. Select a report from the pull-down menu. Use the scroll bar to access all your options including:

• Top 50, 100, 500, 1000, or no-limit users by:
  • total logins
  • average session length
  • alignment percentages
  • forum posts
  • messages sent
  • users with unread messages
• new users since 24 hrs, 7 days or 1 month
• profile completion
• all users
• each pin type

Each report includes user pin type, name, job title, and company, along with the specified option information. Click on a heading to sort by it. At the top of each report, you can see the total number of users included in the report and the number of users selected. Use the checkbox to select users. They will be included when you export the report or send a message. You can export each report separately. To specify which users to include, click the user checkbox and then click the Excel icon in the upper right corner. Note that for the All Users report, additional information is included in the CSV file. The report has 25 fields detailing basic contact, password, and pin type information, as well as the number of logins and the last login date. You can sort and format this information in Excel as needed. To send a message to users, select the users and click the mail icon in the upper right corner. The New Message window opens. Click on a user to open his introCard. To create your own custom user reports, open the Connections / Search menu and use Smart Search to generate an exportable user list. Word Selection The Word Selection report is a useful tool for marketplace ad research. It generates both a word cloud visual tool as well as an exportable report. By identifying the most commonly selected tags for your community, you can see the characteristics of your users. Click Word Selection to generate a word cloud of the most common tags selected by users. Use the tabs at the top to select the tags to include in your report. Click Top Tags to generate a report for the top 40 tags; this is the default report. There are also tabs for each tag list heading. Click on a tab to generate a word cloud that includes only the tags on that list. In the word cloud, tags are listed in order of popularity. The font size indicates the frequency of tag selection in user profiles; the most popular tags appear in the largest font. The actual word count and the profile wordbox display when you hover the mouse over the word. The wordbox identifies the question or prompt for this tag in the user profile. At the bottom, the information is displayed in report format. For each tag, you can see its selection count and its wordbox from the user profile. Click on a heading to sort by it. To find a specific word, click Word to sort alphabetically. To view words in ascending or descending order of popularity, click Selections. Logins by Date The Logins by Date report lists activity for a specified date range. Use the Start Date and End Date fields to set your range. The default is the last 30 days. For each day, the number of logins and the average session length is displayed. The data is shown in graph and report format. You can hover your mouse over the graph to display data points. The graph is not exportable. To view all users who logged in on a particular day, double click the day from the graph or the table. The drilldown report shows the Login Date and Time, Name, Login Date and Time and each person’s session length. This report is also exportable to an Excel file. More Details The More Details reports pull data from the extra information section on first page and all of the fields on third page of the user profile. There is a separate report for each question or prompt in that section. For each report, the following information is displayed:

• total number of system users
• number of users that completed the question
• number of users that did not complete the question
• percentage of completed questions

For reports that gather data from pull-down lists, each selected response is displayed along with number of users and the percentage of users that selected it. A corresponding pie chart is displayed. When you move the mouse over the pie chart, the response, count, and percentage are displayed. The pie chart is not exportable. For reports that gather data from fill-in-blank questions, only the summary data for number of users and completion percentage is displayed. These reports do not generate a pie chart. To view more detailed data for any report, export it to Excel. The exported file will include name, email address, and response for each user. Note that if you have a large database, it make take a few minutes for the report to generate. Forums Click Forums to generate a list of Forum categories. For each category heading, the number of topic threads, posts, and views are displayed. Click the Community tab to display these details for your community resources. For group resource, click the Groups tab and select your group from the pull-down menu. Marketplace Use the Marketplace report to display a list of all your system ads. For each ad, you can see the name, type, placement, targeting, number of views, and number of clicks. Click on a heading to sort by it. Resources Use Resources to display a report detailing your introNetworks community resources. You can also generate reports for group resources. For these reports, the following information displays:

• category name
• total number of resources
• number of images
• number of RSS feeds
• number of other resources.

To sort by a heading, click on it. Click the Community tab to display these details for your community resources. For group resource, click the Groups tab and select your group from the pull-down menu. Groups The Groups reports provide information on each group including group name, creation date, creator, and number of members. Click on a heading to sort by it. Use the Group Category pull-down menu to select a category. All groups in that category are listed. The default is to display All Categories.